I have been reading the 2017 Edelman Trust Barometer, an annual study on the general public’s trust in business, mass media, government and NGOs. The findings are based on the […]
Dislocation, disruption, distemper. Words that describe the impact of last year’s events communications and, more narrowly, communications measurement. Three macro-trends are increasingly merging, with the potential to change radically the […]
We’ve seen Brexit the US presidential election, and the failure of the pollsters (and betting markets) to predict the outcomes. But I want to talk about what might turn out […]
Sometimes communicators should temper their view of where they fit into the world with a note of realism. Too often PRs rush into a crisis with missionary zeal. If only the […]
